Case study · Enterprise App & Compliance
FirstService Residential
Digitizing compliance, employee certifications, and property management operations for North America's largest property manager.
- Timeline
- 22 weeks
- Stack
- Flutter · C# · Azure
- communities
- 8,500+
- faster verification
- 52%
- uptime
- 99.8%
The challenge
FirstService Residential manages 8,500+ communities across North America and needed a unified platform for employee certification tracking, property compliance management, and location-level data reporting. The existing workflows relied on phone calls, emails, and paper forms — creating delays in compliance verification, staff certifications, and community management. They needed a solution that met HOA compliance requirements across multiple state jurisdictions.
What we built
We delivered a cross-platform app with compliance tracking, employee certification management, digital document workflows, and jurisdiction-aware regulatory reporting. Compliance verification time dropped by 52%, employee certification tracking became fully automated, and the platform now manages data across 8,500+ communities with 99.8% uptime.
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